Click on “Customer Portal” in the menu. You’ll be redirected to our secure login page.

Contact our support team at 867-873-3117, and we’ll assist you in resetting your access.

Log in to the portal or call our support team to update your information.

You can use the contact form on our website, call our office, or email service@arcticalarm.ca.

Each kit is pre-programmed to meet ULC standards and includes all necessary components for easy installation by licensed contractors.

No. Our kits are designed for plug-and-play installation by qualified electricians.

Yes. We ship kits across the NWT, Nunavut, and Yukon.

ULC certification ensures compliance with Canadian fire codes and guarantees your system meets national safety standards.

Our safety devices are ideal for lone workers, seniors, or anyone who may need immediate emergency assistance.

Devices use LTE, GPS, and Wi-Fi to provide accurate location updates to our monitoring centers.

You are instantly connected to a trained operator who can assess the situation, speak with you, and dispatch emergency services if required.

Yes. The Numera Libris 2.0 features fall detection that triggers an alert even if the wearer is unable to press the button.

ULC certification ensures our monitoring centers meet Canada’s strictest safety and reliability standards.

Our operators verify the alarm and dispatch the appropriate emergency responders immediately. You and your emergency contacts are notified simultaneously.

Yes. We provide monitoring for intrusion, fire, carbon monoxide, panic alarms, and environmental sensors.

Yes. Our monitoring centers are staffed 24 hours a day, 365 days a year — including holidays.

Yes. With the Alarm.com app, you can arm/disarm your system, view cameras, and control locks, lights, and thermostats from anywhere.

Yes. Our certified technicians install and configure your system to ensure it works reliably and meets Northern standards.

Our systems include backup batteries, and monitoring continues uninterrupted thanks to redundancy in our certified centers.

Q: Can I expand my system later? Absolutely. With Alarm.com you can add more sensors, cameras, and smart home devices as your needs grow.

Arctic Alarm has been protecting homes and businesses across Northern Canada since 1981. With over 40 years of experience, we understand the unique challenges of the North.

We serve clients across the Northwest Territories, Nunavut, and Yukon, with our head office located in Yellowknife, NT.

Yes. We offer complimentary consultations to evaluate your needs and recommend tailored solutions for your home, business, or project.

We combine competitive pricing, Northern expertise, and ULC-certified monitoring. Our systems are backed by 99.9% uptime and decades of trusted service.